The Zotero Connector (address bar icon) only recognizes webpages and not specific types of documents within WestlawNext Canada and Lexis+. This means that you will need to edit any records you download to your Zotero Library from WestlawNext or Lexis+.
For example, let's say you wanted to add a reference for R v Chaulk from WestlawNext Canada to your Zotero Library. The image below demonstrates how the Zotero Connector grabs a snapshot of the WestlawNext webpage, but it does not recognize that the webpage contains a case nor does it pick up the citation information for the case.
The image below shows the Zotero record that was generated by the Zotero Connector. Notice that it is a record for a webpage, not a case.
This record needs to be manually edited by first changing the Item Type to 'Case', as shown below:
Next, fill in the required fields with the correct citation information: