To request that books be sent to you from the Education Library, or that we scan a chapter or 10 percent of a book for you, just email us your request at firstname.lastname@example.org . Use your Queen's email and include your name and student number. Materials initially go out for 4 weeks. Renew items online for 2 week intervals by logging in to your Library account under MY Account at the top of the Library Home Page. The delivery package you receive will include a paid return label.